About us
At Rapid Auto Assist, we provide specialist outsourced claims management, taxi accident aftercare, replacement vehicle and mobility solutions for the motor insurance industry.
From the first notification of loss through to vehicle replacement, recovery, repair coordination and claim resolution, we deliver a seamless service designed to minimise disruption for drivers, insurers, brokers and fleet operators
Our goal is simple: to deliver outstanding service while maintaining effective cost control through a transparent, customer-focused claims process.
We combine fast response times with clear communication and practical solutions that keep claims moving and customers informed at every stage.
Experience You Can Rely On
Since launching, Rapid Auto Assist has grown into a trusted partner within the motor claims sector. Our management team brings together more than 120 years of combined industry experience, covering every aspect of claims management, including:
First Notification of Loss (FNOL)
Replacement vehicle supply
Vehicle logistics and distribution
Uninsured loss recovery
Litigation support
Credit hire and financial recovery
This depth of expertise allows us to manage complex claims efficiently while delivering a high standard of customer care.
"We ensure a transparent claims service that always puts the customer first."
Our Services
Our services are designed to simplify the claims process while providing exceptional support to drivers, insurers and fleet operators. By combining industry expertise, rapid response and tailored mobility solutions, Rapid Auto Assist helps reduce downtime, improve customer outcomes and manage claims with confidence.